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The job's name is derived from the fact that the hotel's front desk clerk rang a bell to summon an employee, who would "hop"
(jump) to attention at the desk to receive instructions. The term
"porter" is used in the United Kingdom and much of the English-speaking
world. "Bellboy" or "bellhop" is an American English term.
This employee traditionally was a boy or adolescent male, hence the term bellboy.
Today's bellhop must be quick-witted, good with people, and outgoing.
Bellhops will meet a variety of different people each day and must have
the social skills to deal with them. Duties often include opening the
front door, moving luggage, valeting cars, calling cabs, transporting guests, giving directions, performing basic concierge
work, and responding to the guest's needs. They must be able to escort
guests into their rooms while carrying luggage, or help move any baggage
a customer needs.
In many countries, such as the United States, it is customary to tip such an employee for his service.
Famous bellboys
- Brandon Flowers (born June 21, 1981), who is the American frontman, keyboardist and primary lyricist of the Las Vegas-based rock band The Killers, served as a bellhop at the Gold Coast Hotel and Casino in Las Vegas.
- Ted Serios was a Chicago bellboy, who gained notoriety in the 1960s by producing "thoughtographs" on Polaroid film, which he claimed were produced using psychic powers.
Karl Ernst was an SA Gruppenführer who, in early 1933, was the SA leader in Berlin. Before joining the NSDAP he had been a hotel bell-boy.
Nature of Job:
Bell Boy is responsible for the assistance of customers in hotel or cruise ships. Their tasks includes helping the customers carry their luggage and bring them to their respective hotel suits.
Basic Tasks:
- Assisting of customers with their bags and luggage
- Courteously greeting customers and provide them high quality service
- Escorting guests to their respective hotel rooms
- Occasionally park and retrieve guest’s vehicles
- Assisting the customers with their needs.
- Explaining to the customers the hotels rules, showing them how to use hotel facilities, room features such as TV, Radio, Bath tubs.
Education and Training Requirements:
- Must be a graduate of Hotel and Restaurant Management or any related course. Training certificate of Customer Relations, Hotel Managements or any related training accredited by TESDA.
- Entry level applicants must have internship in hotels
- Applicants must have 1-2 years experience in hotels or cruise.
Salary Information:
Local employment:
P10, 000-P12,000 a month
Overseas employment:
- US
- Hotels- USD1,600 or P78,208 a month (tips not included)
- Cruise- USD2, 000 or PhP96, 629 a month (tips not included)
Skills and Competency Requirements:
- Wide knowledge and expertise in customer service
- Must have average skills in using the English language.
- Must have knowledge in hotel managements
- Must know how to assist foreign guests
- Skills in speaking foreign languages are a plus.
- Must be courteous at all times.
Employment Opportunities:
Bellboys and other Hotel personnel are in demand
abroad because of the increase of Hotels and Cruise companies. They
hire less than 50 bellboys each year, they also offer high compensation
package (bonus, benefits and tips). Bigger opportunity awaits those who
have experience because most big cruise ships preferred experienced bell
boys. However, entry level applicants are very much welcome to apply
Work Environment:
Bellboy
usually works in the hotel premise, they assist guest from the front
door to their designated rooms. Bellboy does a lot of multi-tasking;
aside from carrying the luggage bellboys are also responsible in parking
the guests’ car. The environment is can be hectic depending on the
number of the guests and their demand.
Work Hours:
Bellboy
works in a shifting schedules, the minimum working time of bell boys is
8-10 hours a day depending on the number of guest arrivals.
Career Advancement:
Hard working bellboys can be promoted as Bell Captain or Training Supervisors.
Related Jobs:
Room Service Attendant
Info Belboy services Klik
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